SC
On sale
Spring Concert
Fri, May 8 · 7:30 PM · Memorial Hall
151 sold · $3,020.00
For venues with rows
Simple, affordable ticketing.
One flat fee. Never a percentage. And a door that knows your guests.
Most ticketing platforms take a cut of your ticket price, or a monthly subscription, or both. We charge 79 cents a ticket. Flat. Everything you sell with is included.
Planning your first event? See what to have ready: a step-by-step checklist you can print or share.
Your dashboard on show night — orders landing and the door greeting guests by name.
Flat $0.79 per ticket. No hidden fees.
Choose per event who covers the fee. The $0.79 never changes, and EventTicketGo never takes a percentage of your ticket price.
Fees passed to buyer · default
Your buyers cover a small fee at checkout. You keep 100% of ticket sales.
Checkout shows one line — service and processing fees — on top of face value. Your payout is the full ticket price, every time.
Wrap the fee into the ticket · all-in
Show clean, all-in prices. No surprise fees for your audience.
Buyers see the ticket price and nothing else, at checkout and on the receipt. The $0.79 and card processing come out of your payout instead. All-in pricing costs most venues 6 to 9% of gross depending on order sizes.
Fee mode is set per event and locks when sales begin, so what buyers were charged always matches what you are paid. Card processing follows the same side as the $0.79 — the two are never split. A free ticket (an RSVP) carries no fee at all, ours or the card company’s. Founding venues keep this pricing as we grow.
Four reasons venues switch
79 cents. Flat. Full stop.
No percentage of your ticket price. No subscription required. Free events are free. When your tickets get more expensive, our fee doesn’t. Payment processing passes through at Stripe’s standard rate, shown as one line before checkout. Add-ons (merch and extras) carry a separate 2%.
Your Stripe. Your bank.
Ticket sales land in your Stripe Connect balance, then we pay out to your linked bank on the schedule you choose: about seven days after the event, or weekly during the sale with a small reserve held until the show is over. Never on our company books. Full refunds return our 79¢ fee too.
"Welcome, Steve."
Your door staff scan one QR code and start working: no app to install, no accounts, no logins. Every valid scan greets the guest by name, with perk badges so ushers route them without a clipboard.
Your patrons stay yours.
Names, emails, seats and history belong to the venue. We never market to your audience, never sell the list, and run no marketplace. Export your attendees to CSV any time, and if you ever leave, the list leaves with you.
What 79 cents a ticket includes
Everything you need to sell, seat, scan and get paid. No plan to pick and no feature held back.
Selling
- All-in prices on every ticket, fee shown up front
- Reserved seats, tables (take the whole table) and general admission
- Child, senior, student and package prices
- Codes that unlock hidden tickets, presales, pay what you can
- E-ticket, will call or mailed tickets; names on tickets; checkout questions
- Apple Pay, Google Pay and Link; a hold that offers the seats back if it runs out
Buyers
- No account needed; one link to every order they've made
- Look up an order by its number; PDF tickets and calendar files
- Swap to another night, keeping the fees they paid
Door and box office
- Scanning that works with no signal, on any number of phones
- Scan out and back in, for shows that allow re-entry
- USB and Bluetooth barcode scanners, name search, will call
- A box office with cash, check, card readers, comps and gift cards
- A volunteer box office behind a QR code: cash, check, card, then text, email or print the tickets
Money and reports
- Payouts to your bank on your schedule
- Sales reports by show, payment, source and ticket type, with CSV
- Finance export, sales tax and your own venue fee
- Coupons with dates, limits and single-use batches
- Your brand on tickets and email; your ticket list and checkout on your own site
Optional add-on
Growth
$49 a month · billed yearly, $588 a year
The tools that bring buyers in. One price for every venue and everyone on your account, on top of the same 79¢ a ticket. 14 days free first, no card.
Email campaigns that sell
Schedule announcements for later, add a Get tickets button for any show, and see opens, clicks and tickets sold for every send.
Signups from your own website
A mailing-list form for your site, a WordPress shortcode or a shareable page. People confirm by email, then join your patrons.
Make a night of it
Offer up to three of your other shows in checkout. One payment; each show keeps its own settlement and door list.
WordPress plugin and live feeds
Your shows on your WordPress site with buy buttons, a calendar people can subscribe to, and a feed any web developer can use.
Tracking links
A link for each newsletter, partner or seller, with sales by source on your reports.
Morning sales email
Yesterday's tickets and revenue by show, in each team member's inbox at 7am.
Start the free trialSign in, then turn it on from your account. Cancel any time; nothing is deleted.
Optional add-on
RentalGearGo
$49 a month, billed yearly, plus 3% per paid rental (borrowers pay it by default).
Rent out your lights, sound, staging and tables. Borrowers book and pay from a phone with no account; you hand it over and check it back in with a scan. 14 days free first, no card.
A public catalog that books itself
Borrowers pick dates, see what's free, sign the agreement and pay, with no account. No double booking.
Scan out and in from a phone
QR labels for every piece, pull lists, condition photos, and it keeps working with no signal.
Late fees, damage and reminders on autopilot
Reminders go out, late days are charged and capped at replacement value, and rentals close themselves.
Reports that pay off
Money by month, what earns, what sits idle, and what's worth selling.
Your catalog on your own site
One line of code puts it on your website, and the RentalGearGo network sends nearby borrowers your way.
See RentalGearGoRentals already booked always carry on, whatever happens to the plan.
At the door
Phone to phone. Guest greeted by name.
Door staff open one camera link — no app install, no staff accounts. Guests hold their ticket QR; one scan and the door says welcome.
The honest comparison
Same $20 ticket, same venue, four platforms. Competitor figures are their own published pricing as of July 2026.
 | Eventbrite | SimpleTix | ThunderTix | |
|---|---|---|---|---|
| Platform fee on a $20 ticket | $0.79 | $2.53 (3.7% + $1.79) | $1.19 ($0.79 + 2%) | ~$1.00 + subscription |
| Percentage of your ticket price | Never | 3.7% | 2% | None |
| Monthly subscription | None required. Optional add-ons, $49/mo each | None* | None | $25/mo (reserved seating) |
| Reserved seating chart | Free — we build it for you | Paid plans | Free builds | $0.55/seat, $250 minimum |
| Where ticket money lands | Your Stripe Connect → your bank | Held by Eventbrite | Your processor | Your gateway |
| When you're paid | Your choice: ~7 days after the event, or weekly during the sale | Starts ~3 days after the event ends | Same day | Nightly |
| Door staff setup | Scan one QR. No app, no logins. | Organizer app + accounts | Organizer app + staff access | App or hardware scanners |
| Greets guests by name at scan | Yes: "Welcome, Steve." | — | — | — |
| Our fee refunded when you refund | Always, on full refunds | No | Yes | n/a (subscription) |
| Your attendees' data | Yours. Exportable any time. We never market to them. | Marketplace and discovery emails | Yours | Yours |
Competitor pricing and policies as published on their own sites and help centers, July 2026, and subject to change (Eventbrite’s has changed 11 times since 2007). *Eventbrite’s human support requires a Pro plan starting at $15/mo. Payment processing (typically 2.9% + 30¢) applies on every platform including ours, and we show it as one honest line before checkout. Our default payout is about seven days after the event so refunds can settle before cash hits your bank; weekly payouts during the sale are a setting away. If we’ve gotten something wrong here, tell us and we’ll fix it the same day.
Switching from Eventbrite
Bring your audience with you — free
Export your Eventbrite attendee CSV, upload it here, and we’ll build your patron list plus an optional draft event. Your emails stay yours. No migration fee. No lock-in theater.
The whole night, on one receipt
A 200-seat evening at $20 a ticket, fees passed to buyers. Here’s what everyone gets.
Spring Concert · 200 tickets sold
Your ticket revenue$4,000.00 — every cent
Buyers paid (incl. one fee line)$4,344.50
Card processing (at cost, not ours)$186.50
EventTicketGo$158.00
Same night on Eventbrite, they’d keep~$506 in service fees
See it working before you decide.
A demo venue runs on this site with a real season, patrons, rentals and a door. Walk the three sides of it. Everything you change resets overnight.
The door
The scanner your volunteers would hold: green, amber, red, a typed ticket number, and it keeps working when the lobby signal drops.
The dashboard
Sales by show, the seat map with every name on it, payouts, patrons, rentals and the exports. Signed in as the demo venue.
Open the demo dashboardThe buyer
Pick seats on a real map, add a gift at checkout, no account to make. The demo stops at payment on purpose.
Buy a demo ticketYour renters can use it too.
A dance school or a film society renting your hall can sell its tickets through your EventTicketGo. You set the show up on your map, link it to their rental, and choose what they see: sales as they come in, a statement every morning, and the guest list for their own door.
- No second login. They reach their show from the same emailed link as their contract and invoices.
- Money still lands in your account, so your rental settlement and their ticket sales reconcile in one place.
- The same 79¢ a ticket, with your fee mode. Their buyers get the same map, the same email tickets, the same door.
- A renter can ask for it on your rental page: one checkbox on the inquiry form.
Your first event with us is hands-on.
Neither of us wants your opening night to be the first time anything is tried. This is what the first one looks like.
- We build your map from your drawing.Rows, seat numbers, ADA spaces, obstructed views. You review it before a single ticket goes on sale.
- We run a test sale with you.A real purchase, a refund, a scan, an export, together on a call, before the public link goes out.
- A named phone line on show night.From two hours before doors until an hour after curtain, a person who knows your event picks up. The number is on the scanner’s Help screen.
- A manual backup, ready.The printed guest list, and check-in by name or ticket number on any phone. If the camera, the signal or the lights fail, the show still seats.
Built inside a 400-seat community auditorium.
Not for arenas. For ethical societies, community theaters, school stages, and houses of worship: the rooms where the usher knows half the crowd, and now knows the other half too.
See your room in itQuestions & Answers
Everything venues ask us.
Straight answers, no fine-print games. If your question isn’t here, reply to any email from us and a human answers.
Pricing & Money
What does EventTicketGo cost?
79 cents per paid ticket. Flat. Never a percentage of your ticket price. No subscription required, no setup fee. Extras like merch and experience add-ons carry a separate 2% platform fee. Free and RSVP events cost nothing for tickets. Selling, seating, the door, the box office, reports and payouts are all included.
What is RentalGearGo?
An optional add-on for renting out your venue’s gear: a public catalog borrowers book and pay from, scan-out and scan-in, late fees and reminders, and reports. $49 a month, billed yearly, plus 3% per paid rental (borrowers pay it by default). Try it free for 14 days with no card. Rentals already booked always complete. See RentalGearGo.
What is the Growth add-on?
An optional $49 a month add-on, billed yearly ($588 a year), for the tools that bring buyers in: email campaigns that sell, signups from your own website, make a night of it, wordpress plugin and live feeds, tracking links, morning sales email. One price covers every venue and everyone on your account; tickets stay 79¢. Try it free for 14 days with no card. If you stop, the tools lock and nothing is deleted.
What about credit card processing?
Card processing (typically 2.9% + 30 cents through Stripe) passes through at cost; we don’t mark it up. Buyers see one line before they pay: “Ticketing + processing” (our 79¢ plus card fees when you pass them through). Per event, you choose whether buyers pay those fees or you absorb them.
Can I change fee modes?
Fee mode is chosen per event and locks as soon as the first ticket sells. Until then, switch it freely in event setup. After a sale, it stays put — changing it would restate what buyers were already charged and what you are owed. Set the mode you want before you go on sale; a future event can use the other one. Card processing always follows the same side as the 79¢ fee and can’t be split. Founding venues keep this pricing as we grow.
When do we get our money?
Your choice. The default is one payout about seven days after the event ends, after the refund window, so refunds and chargebacks settle before cash leaves for the bank. A long sale can be paid weekly or every two weeks instead: each run sends the sales that are at least seven days old, holds a small reserve (10% by default) until a week after the show, and the final payout sends the rest. A refund after a payout comes off the next one.
Whose bank account does ticket money land in?
Yours. You complete a short Stripe Connect onboarding from the Payouts page (a few minutes if you already know your bank details). Ticket revenue goes to that connected Stripe account, then to the bank you link there. We never hold ticket money in our own company account.
Can our renters sell tickets through our EventTicketGo?
Yes. When you accept a rental, you set the show up on your map and link it to the rental. The renter then sees it from the same emailed link as their contract and invoices: sales so far, a statement every morning, and the guest list if you allow it. No second login, and the money still lands in your account. A renter can ask for it with one checkbox on your rental page.
What if something goes wrong on show night?
For your first event, we run a test sale with you beforehand and keep a named phone line open from two hours before doors until an hour after curtain; the number is on the scanner’s Help screen. The backup is always ready: the printed guest list, and check-in by name or ticket number on any phone, which works with no signal at all.
Is there a fee on free events?
No. Free seats and RSVPs cost you nothing for ticketing. They get the same seat map, QR tickets, and door experience as paid events. If you sell paid merch or add-ons on a free event, the usual 2% add-on fee and Stripe processing still apply to those extras.
What happens to your fee when we refund someone?
On full refunds, we refund our 79 cents too. One honest caveat: Stripe does not return its card processing fee on refunds (true on every platform), which is why you set the refund policy per event.
What about chargebacks?
When Stripe opens a dispute, we record it, mark the order and tickets as disputed so they won’t check in, and alert our ops team. We do not automatically file evidence packets with Stripe yet — you’ll still work the dispute in Stripe (or with us by email) using your order and check-in records. As is standard, dispute liability sits with the event organizer.
Your Seating Chart
How does our auditorium become a seat map?
Send us your seating diagram — even a photo of a paper one — and we build your interactive map for you, free, including row letters, seat numbers, and ADA positions. You review it, we adjust, and you’re selling. Prefer to do it yourself? The dashboard has a map builder for rows-and-aisles rooms and a tracer that works over a photo of your floor plan, and every seat can carry a note: wheelchair, companion, easy access, obstructed view.
Can we block off seats?
Yes. Open any event’s map in the dashboard, tap an open seat and press Block this seat for this show: a camera platform, a follow-spot, a broken cushion. It comes off sale for that performance only, and one more tap puts it back. Sold and in-progress seats can’t be blocked out from under anyone. Separately, you can issue comps from the organizer tools for board members or guests.
Can we see who's sitting where, and move people?
Tap any sold seat to see the attendee, their party, and whether they’ve arrived. You can move them to better open seats; their existing ticket QR keeps working and shows the new seat at the door, and they get a “Better seats” email. It’s the nicest surprise you can give a loyal member.
How do accessible (ADA) seats work?
Accessible seats are marked on your map and sell through the same page at the same prices. Buyers can pick additional seats in the same order (including nearby seats for companions). We never ask for proof of disability. We do not yet enforce companion-only pairing or ADA release timers in software — those are managed with you when we set up the chart.
What if our event doesn't need assigned seats?
Today EventTicketGo is built for reserved seating. Every event needs a seat map. General admission (capacity-only, no assigned seats) is on the roadmap — we’ll say so rather than pretend it ships today.
The Door
What do our door volunteers need? An app? Accounts?
Nothing to install. On event night, you open your dashboard and show a staff QR; each volunteer points their phone camera at it and the phone becomes a scanner in the browser. No app store, no passwords, no staff accounts to create or revoke. Access is limited to that event and expires a few hours after start on its own.
What do staff see when they scan a ticket?
A full-screen greeting: “Welcome, Steve.” plus the row and seats, large enough to read at arm’s length. Ticket-type perks you configured appear as gold badges. A duplicate scan shows “Already in” with the earlier check-in time, which quietly ends ticket-sharing.
What if someone can't find their ticket or their phone died?
Staff can paste or type the ticket code from the confirmation email into the scanner if the camera can’t read a dim screen. Name-search check-in on the door phone is not built yet — for stuck guests, look up the order in your organizer attendees list and use the ticket link or code from there. Door-side bounce flags are also still on the to-do list.
What if our lobby Wi-Fi is bad?
The scanner talks to our servers over the phone’s connection, so cellular data usually works when lobby Wi‑Fi doesn’t. Confirmation is typically quick on a normal LTE connection. A fully offline mode for dead-zone venues is on the roadmap — we’ll say “roadmap” rather than pretend it exists today.
Tickets & Buyers
Do our attendees need an account or an app?
No. Buyers pick seats on the map, pay with a card (Apple Pay and Google Pay when Stripe offers them on their device), and their ticket arrives by email with a QR code per seat. The email is the ticket. No passwords, no downloads, no printing required. Morning-of reminder emails are not scheduled yet — buyers keep the original confirmation.
Can buyers transfer tickets to someone else?
Yes, from the transfer link on their ticket page or email: they enter the new attendee’s name and email, the ticket updates, the old QR stops working, and the new guest gets a confirmation. The door greets the right person by name.
Can we sell member pricing, VIP packages, or merch?
Multiple ticket types with different prices (member, student, and so on), optional row restrictions, and perk badges at the door. Series packages and paid add-ons (merch, donations, extras) sell at checkout. Scanner redeem-at-merch-table for add-ons is not built yet — add-ons are sold and recorded on the order; fulfillment at the table is still manual. Pay-what-you-can tickets are in: set a suggested price and a minimum, and the buyer chooses.
What happens if we have to cancel an event?
From the organizer tools: cancel and refund every paid order, or message all ticket holders without canceling (for reschedules and parking chaos). Buyers get a plain-language email with your note attached.
Data & Trust
Can we get our buyers into our own member database?
Yes, per event, one click. The buyers CSV starts with email, first name, last name and ticket type, then tickets, seats, order total, donation, order date, phone and email opt-in. A separate donations file lists every gift with the donor, the amount, the show and whether the receipt went out, so a gift added at checkout can be recorded without retyping it.
Who owns our attendees' information?
You do. We email your attendees only for their tickets, receipts, transfers, and operational notices you send. We don’t run a marketplace, and we don’t sell or rent your list, and we never market to your audience. Your attendee list exports to CSV from the dashboard any time. Event pages don’t carry advertising pixels; we use first-party analytics for product health (funnels and ops), plus Stripe and email delivery to actually take payment and send tickets.
Who do ticket emails come from?
From your venue’s name (via EventTicketGo), and when attendees reply, the reply goes to your contact address, not our support queue. The event is the star; we’re the ticketing in the footer.
Are we locked into a contract?
No contract, no monthly minimums, no exit fee. You pay per ticket sold and can stop whenever you like. Your attendee list exports to CSV from the dashboard any time, and if you ever leave, it leaves with you.
Getting Started
What do we need to start selling?
Three things: Stripe Connect onboarding from your Payouts page, a seating diagram so we can build your map, and your event details (dates, prices, copy). Most of the calendar time is map-building and a quick review with you — then you publish and sell.
We've never run a ticketed event before. Is that a problem?
Not with us. The door needs zero training beyond “point your camera here.” We’re built for small venues and nonprofits, not arenas — and we’re happy to walk your first show night with you if you want a second set of eyes.
Practical help for the people who run the nights that matter. Twice a month.
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